Troubleshooting

Why can't I select a screen when pushing content?

Updated 17 September 2026

A device only appears in the screen selector once it has been paired to your account.

What to check

  1. Open Devices and check the screen is listed. If it isn't, pair it using the code shown on the display.
  2. Check the device is in a location — every device needs one.
  3. Return to Push to Devices. The screen should now appear under Where to send it.

Still missing? Raise a ticket with the device name and the code it shows on screen.